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About KTC Hardware

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KTC Hardware & Trading Sdn Bhd was established in year 2002.  We are located at No. 21, Jln Suria 3, Bandar Seri Alam, 81750 Masai, Johor.  We are promoting the D.I.Y.(Do-It Yourself) culture whereby we are encouraging our customers to do their daily maintenance works by using tools provided by us.

KTC 五金贸易有限公司创立于2002年。我们坐落于No. 21, Jln Suria 3, Bandar Seri Alam, 81750 Masai, Johor.  我们提倡D.I.Y.(Do-It Yourself) 文化,并鼓励顾客使用我们提供的用具来完成维修及保养工作。

Our Vision

To cultivate the DIY (Do It Yourself) culture for building an innovative, creative and self confidence society through our branches in Malaysia.


Our Mission Statement

KTC Hardware is a team of committed, positive and grateful people.  We will work within our cultures to make sure that our team members and our value customers will benefits greatly throughout our daily activities and in some way move to a higher level of self development.

We will always improving ourselves in terms of our products variety, quality, skills and knowledge in order to update and educate our customers who are believe in their ability  on how to start, what to use, how to use and indirectly save their hard earned money.  With our commitment, we are sure that our value customers will totally change their point of views on their self ability and the negative impressions on hardware industry. 

KTC 五金是一个坚定、积极及富有感恩之心的团队。  日常运作中,我们将贯彻自身的企业文化,让顾客及团队从中获益,从而促进自我成长。

我们将在产品的种类、 品质、相关技术与知识上不断提升,以便不时提供资讯,教育具备信心的顾客,使用正确的工具与步骤来完成维修及保养的工作, 从中节省金钱。我们承诺,将让我们的顾客们对自己的能力改观,并改变他们对五金业的负面看法。

Our Cultures 我们的企业文化

1. Commitment (The Golden Crown)

We give ourselves 100% of commitment to the vision, mission, cultures and the success of KTC Hardware, its team and its customers at all times.  We always do the best for the company and customers.


2. Keep On Learning (The K)

We consistently improve ourselves in term of products, service quality, skills and knowledge.  We impact practical and useful knowledge to our customers in order to cultivate our D.I.Y. concept.

K - 不断学习

3. Team Work (The T)

We work as a family and team work is our culture.  We are flexible in our works and able to face any challenges.  We focus on co-operation in order to achieve our vision.

T - 团队精神

4. Care (The C)

We take care of our customers’ need.  We always deliver products and services of exceptional quality as to create a close and strong relationship with our customers.

Team members are the core partners along the way to fulfill our vision.  We treat everyone as our own family member and willing to take care of each others.

Clean and tidy are our cultures.  We always maintain our working environment in order and in the healthy condition.  We promote environment friendly and prevent pollution thru our daily operation.

C - 关心



5. Gratitude (The Blue Colour)

We speak positively and politely to our team members and customers.  We are very grateful.  We say thank you and show appreciation often and in many ways, so that all around us know how much we appreciate everything and everyone we have in our life.

感恩 - 蓝色

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